TERMS & CONDITIONS
Effective Date: September 15, 2025
We’re committed to delivering high-quality products and personalized service you can count on. Whether you’re ordering off-road parts, custom fabrication, or apparel, we want your experience to be smooth from start to finish. If you have questions about an order, need help choosing the right product, or want to start a custom project, we’re here to help. You can reach us anytime through our contact form or by emailing dunespec@gmail.com.
We value your trust and will always do our best to provide honest answers, reliable service, and support you can depend on.
1. Product Use & Responsibility
-
All off-road parts and accessories sold on this site are intended for off-road or recreational use only, unless otherwise stated.
-
It is the customer’s responsibility to ensure proper installation, fitment, and safe operation of all products.
-
We strongly recommend professional installation for suspension components, bumpers, and fabricated parts.
2. Orders & Payments
-
Orders are processed once full payment has been received through our secure third-party payment providers.
-
Prices are listed in USD and may change without notice.
-
We reserve the right to cancel or refuse any order at our discretion, including in cases of suspected fraud or pricing errors.
3. Shipping & Delivery
-
Shipping times vary depending on product availability and destination. Estimated delivery dates are not guaranteed.
-
We are not responsible for delays caused by carriers, customs, or events beyond our control.
-
Risk of loss or damage passes to the customer once the order has been shipped.
4. Custom Orders
-
Custom-made products are non-refundable and are built to the exact specifications provided by the customer.
-
Customers are responsible for confirming all measurements, designs, and details before placing a custom order.
5. Liability Disclaimer
By purchasing from DUNE SPEC, you agree to the following:
-
All products are used at your own risk.
-
Dune Spec is not liable for damages, injuries, accidents, or legal issues resulting from the use, misuse, or improper installation of our products.
-
Vehicle modifications may affect handling, performance, and compliance with local laws. Customers are responsible for ensuring their vehicle remains safe and legal to operate.
-
Vehicle modifications may also void manufacturer or dealership warranties. Customers should check their warranty terms before making modifications.
-
DUNE SPEC disclaims all warranties, express or implied, including but not limited to merchantability or fitness for a particular purpose.
6. Intellectual Property
All content on this website—including product descriptions, images, designs, and logos—remains the property of DUNE SPEC LLC. It may not be copied, reproduced, or distributed without prior written consent. The DUNE SPEC name is pending trademark registration and is protected under applicable law.
7. Governing Law
These Terms & Conditions are governed by the laws of the State of California, United States. Any disputes shall be resolved exclusively in the courts of that jurisdiction.
8. Changes to Terms
We may update or modify these Terms & Conditions at any time. Updates will be posted on this page with the revised effective date.
9. Contact Us
If you have any questions about these Terms & Conditions, please contact us at:
Email: dunespec@gmail.com